Taking care of your product

Leather has always been the symbol of quality and luxury. It is a durable material of incomparably higher quality than leatherette, or other fake alternatives.

Nonetheless, it is not indestructible and has its life span. As a natural material, it can change over time, depending on how you treat it. It can loosen up or gain a unique patina, which is characteristic for natural leather and is not a valid reason for complaint.

We recognize the following types of leather:

a) Sateen (smooth) leather - leather with small pores and a lightly structured surface. It has a protective layer and comes to us pre-colored and treated. It can come with a matte or glossy finish. To clean products made of sateen leather, use a suitable brush or damp cloth and wipe to dry. Do not use products designed for cleaning shoes. Please keep in mind that excessive cleaning, as well as neglect, will have a negative impact on the material.

b) Sateen leather without a protective layer - leather that was not treated with the outer layer, which makes it more susceptible to the environment. On the other hand, it retains its natural look and can gain a unique patina over time. Any changes to the color or look of the leather are natural, and will not be accepted as valid reasons for complaints.

c) Varnished (lacquered) leather - leather that has been treated with varnish, which gives it a smooth, glossy finish. This material is very susceptible to mechanical damage, chemicals, dampness and frost. To clean it, use a lightly damp cloth and avoid detersives completely.

d) Nubuck, velour, suede - soft "hairy" leather, gained by splitting from full grain leather. To clean it, use a brush with rubber fibers and products designed for nubuck / velour / suede. We recommend impregnating these types of handbags before use, to help protect them from moisture, which would otherwise seep into it.

Textile products are not resistant to rainy weather. We do not recommend washing them in a washing machine, as it could damage the metal components."

Maximum load of our bags:

  • 0.5 kg (1.1 lbs) - envelope and special-occasion handbags
  • 2 kg (4.4 lbs) - other regular handbags
  • 3 kg (6.6 lbs) - backpacks
  • 5 kg (11 lbs) - travel bags

The DOs and DON'Ts of leather items:

  • DON'T overload your lather bags, as it may cause cracks in the material, ripping of the seams or damage to the metal components. Deterioration of the product caused by overloading will not be accepted in your warranty claims, as it violates the principle of expedience.
  • DO protect your leather items from mechanical harm, especially scratching. Keep in mind that your item can get scratched even by other clothing items (e.g. zippers, belts, watches), or objects you daily interact with (furniture, walls...).
  • DO try to minimize the contact of your leather items with perfumes and perfumed products, as they can seep into the leather's pores and create permanent stains.
  • DON'T keep your leather items out in direct sunlight for too long. It can cause bleaching of the color.
  • DON'T hang or dry your leather items too close to a heat source. If your item gets wet, gently wipe it and let dry naturally.
  • DON'T use chemical detersives, solvents or bleaches to clean your leather items - they could damage the protective surface layers of the material. In case your item gets very dirty, take it to a dry-cleaner that specializes in leather instead of cleaning it yourself.
  • DON'T keep your leather items out in the snow, rain, or extreme temperatures. Protect them from grease and dirt.
  • We DON'T recommend wearing dark-colored velour / suede items with light clothing, was they may transfer some color.